TAF PUBLISHING

Accreditation has become a hallmark of quality in health care organizations across the word even in developing countries. To enhance quality of care as well as to add value for the organization many centres are currently getting accredited by international organizations which provide accreditation. Health care organizations are competing to provide ‘safe and quality care’ as well as to reach highest level of customer satisfaction with excellent performance by the employees. During an accreditation process employees play a major role, and they are the key people for carry forward the benefit of accreditation. Most of the studies on accreditation has been based on how it enhanced quality of care and significantly limited investigated aspects of staff expectation and benefit of accreditation from their point of view. This study attempted to analyse this aspect of accreditation: what the staff expect during an accreditation process, benefits for them because of it and how much understanding do they have about accreditation. This study uses survey questionnaire to collect information for quantitative analysis. In this research survey will be done to analyse the effect of accreditation in improving the quality of care. This study recommends center, more research studies on effect of accreditation in specific to rehabilitation centres as well as specific to the accreditation bodies for e.g.: ‘like JCIA and CARF’. As well as to include various areas which can be impacted by accreditation including staff expectation in addition to quality of care, enhancement/addition of services, safety and patient satisfaction.