TAF PUBLISHING

The objective of this paper is to propose an information governance model for the Ontario health care system. This study first defines information governance, describes information governance maturity level, and introduces the data governance model to achieve the goal. Then it explains the information governance model for the Ontario healthcare system, applies the model to a case study, and demonstrates how the model can be applied to identify key problems and suggest a future action plan. Using the Canadian healthcare system as the backdrop, the study, drawing on the eight principles of information governance outlined by the Association of Records Managers and Administrators (ARMA) and the Data Governance Model, proposes an information governance framework detailing how information should be governed from four dimensions: people, process, policy, and technology. The model is then applied to analyze a case study on the 18-month well-baby visit program. After analyzing the findings from the case, the paper concludes with the implications for healthcare practitioners. The study contributes to the academic study on information governance by offering a well-defined model to practitioners by suggesting effective approaches to information governance.