TAF PUBLISHING

This paper intends to identify challenges and limitations regarding the use and implementation of technology at universities in Iran and India, e.g., industrial management, English, etc. After studying the design and implementation of knowledge management in different universities, various aspects of this process have been identified using the content analysis method. This study also provides a framework to design and implement knowledge management systems focusing on eight aspects of objectives, scope, organization, method, technology, achievements, and failures. The analysis argues that universities can change to knowledge-based origination as the service sector moves to electronic services by employing knowledge management innovations. It is required to bridge knowledge from university to industrial sector i.e., knowledge-based production and Intellectual Capital (IC) should transfer to market practice, but a gap exists between these products and supply. The results show that the accomplishment of knowledge management strategies can be effective positively despite existing challenges. Based on the analysis, useful recommendations for improving knowledge management implementation are given to higher education institutes.